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CPM® CANDIDATE DIRECTORY
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Candidate Spotlight:
Heather Sullivan |
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Who were your mentors and how did
they help you to mature professionally? |
My longtime mentors have been my Mom, Lillie Stokes (who believes I can do anything!) and Michael Wright from Indianapolis, IN who always encouraged me to do bigger and better things and he has a talent for projecting truth and clarity in all situations. More recently in property management I have had several people at Holladay Properties that have helped me learn the special circumstances that apply in Medical Buildings, and how to deal with them, these real estate leaders include Linda Celli, Kathy Dean, Jeff Ottman and Tom Gibson. They have each helped direct and develop me to be in my current position and I couldn't have done it without them. |
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What aspects of this profession
do
you find particularly rewarding? |
I'm a people person, so when the tenants and building owners are happy, I'm happy. I realize you can't please everyone all the time but I will just about break my neck to try... |
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| What is the most challenging aspect of your job? |
The geography, I am currently responsible, directly or indirectly, for 18 buildings in 9 states and I am a hands on person so that is difficult. I enjoy traveling to the different areas and working with so many different personalities. The challenge also keeps me engaged, when I have something "under control" I get bored. I have to say there isn't much opportunity to get bored in property management! |
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| How has being an IREM member helped your career? |
The information I've learned in the different courses definitely has given me a macro and micro perspective of the business. In some cases it reinforces what we do day to day and in others it teaches a better, or more professional way, to go about it. The CPM status is a very valuable designation in this industry and I am excited to be getting to the end of that journey. |
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As an established real estate professional, what
advice
would you give to young professionals entering this industry? |
Align yourself with a company that has a good reputation in the industry and get ready to learn a lot. I recommend that they work through IREM courses quicker than I did, with that knowledge I could have avoided a few lessons learned the hard way. |
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| What does property management look like in the future to you? |
I think the bar will continue to get raised in regard to tenant's and building owner's expectations. Tenants want more for less and we will continue to manage buildings on lean budgets while keeping everything in pristine condition. A lot is expected of property managers but the things that come easy aren't as rewarding as tough goals that we reach that proved to be attainable. |
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Tell us a funny story about
oneof your real estate experiences. |
Once an expecting couple mistakenly stopped at a Medical Office building that I managed, thinking they were at the emergency room and the baby was not going to wait for them to be re-directed. A member of our staff called the ambulance and talked through what was happening while the baby was born in a lobby chair. Luckily, we are on a hospital campus and the ambulance arrived quickly and the mother and the baby were fine. It never ceases to amaze me the crazy things that can and DO happen! |
| Bandy, Julie A. (615) 244-9650 Holladay Property Services, 1508 Elm Hill Pike, Suite 100, Nashville, TN 37210 |
| Barrett, Carol (615) 504-3305 Fax (615) 244-0381 Tamco Company, 840 Hermitage Ridge Drive, Hermitage, TN 37076 |
| Boles, Matt (615) 834-0747 Gazebo Apartments, 141 Neese Drive, Nashville TN, 37211 |
Carter, John (615) 279-9200
Fax (615) 279-9401 Carter-Haston Real Estate 3301 West End Avenue, Suite 200 Nashville TN 37203 |
| Canova, John (615) 275- 1425 Fax (615) 275-4132 Metropolitan Nashville Airport Authority, 1 Terminal Drive, Suite 501 NashvilleTN 37214 |
| Caudle,
Sundae (615) 834-0747 Fax (615) 333-1535 Gazebo Apartments, 141 Neese Drive, Nashville TN 37211 |
| Cheek, David (615) 885-2270 Fax (615) 885-2271 CB Richard Ellis 2525 Perimeter Place Drive, Suite 106, Nashville, TN 37214 |
| Cooke, John B. (615) 665-8340 Fax (615) 665-1584 Icon Asset Services, 4117 Hillsboro Pike, 103-115, Nashville, TN 37215 |
| Craig, Jo (615) 373-9507 The Stanton Group, Inc., 5203
Maryland Way, Suite 100 Brentwood, TN 37027 |
| Cundiff, Angie (615) 775-9012 Fax (615) 775-9028Associa Morris Property Management, 278 Franklin Road, Suite 140, Brentwood, TN 37027 |
| Defferding, Michael (615) 878-1316 Fax (615) 324-8838 Winn Residential 1801 W. End Avenue, Suite 1700, Nashville, TN 37203 |
| English, Diana (615) 889-7400 Fax (615) 889-7044 Mission Priest Lake Apartments, Apartment Trust of America, 3555 Bell Road, Nashville, TN 37214 |
| Foss, Amanda (615) 656-2590 Spectrum Properties/Emery, 810 Crescent Centre Drive, Suite 560, Franklin, TN, 37067 |
| Hein, Daniel (615) 356-0257 Fax (615) 356-0443 Continental Property Management, LLC, 40 Burton Hills Blvd, Suite 420, Nashville, TN 37215 |
Ivey, Linda (615) 874-1171 4321 Oakcrest Lane, Hermitage, Tennessee 37076 |
| Kemp, G.M. (615) 321-5456 Fax (615) 329-8149 Healthcare Realty, 2010 Church Street, Suite 203, Nashville, TN 37203 |
| Khoury, Michelle (615) 758-4124 First Management Services, Inc. 2105 Woods Run Mt. Juliet, TN 3722 |
| Koss, Jennifer (615) 974-9169 Cassidy Turley Midwest, Inc. 5250 Virginia Way, Suite 100, Brentwood, TN 37027 |
| Kuhn, Laurie (615) 342-2855 Fax (615) 342-2853 Holladay Properties, 1508 Elm Hill Pike, Nashville, TN 37210 |
| Lamberth, Julie (615) 872-5892
Fax (615) 932-5027 NFIB,
53 Century Blvd, Suite 250, Nashville, TN 37214 |
Mason, Linda (615) 859-6998
Fax (615) 859-6937 Volunteer Properties 3066 Business Park Circle Goodlettsville TN 37072 |
| Nix, Cindy (615) 463-8600 Fax (615) 463-7344 Lincoln Harris CSG, 3100 West End Ave, Suite 200, Nashville, TN 37203 |
| Palmer III, John Gray (615) 210-2651 Care All, Inc. 2811 Tyne Blvd. Nashville, TN 37215 |
| Pearson, Malinda L. (615) 271-2735 Freeman Webb, 3810 Bedford Ave, Suite 300, Nashville, TN 37215 |
| Riddle, Carolyn (615) 301-2800 Fax (615)301-2957 Cassidy Turley Commercial Real Estate Services 5250 Virginia Way, Suite 100 Brentwood TN 37219 |
Robeson, Travis (615) 944-3909
Fax (615) 263-4848 Fridrich & Clark Realty LLC 5200 Maryland Way, Suite 101 Brentwood TN 37027 |
Stokes-Sullivan, Heather (615) 884-7554
Fax (615) 874-9941 Holladay Properties 1508 Elm Hill Pike, Suite 100, Nashville, TN 37210 |
Suiter, Billi Jo (931) 802-6881 Fax (931) 802-6884 Management Consultants of TN 2195 West Allen Griffy, Clarksville, TN 370421 |
Thomas, Rhonda (615) 595-2450, 105 Reynolds Drive Franklin TN 37064 |
| Wagenblast, Molly (615) 312-0279 Holladay Properties, 1508 Elm Hill Pike, Suite 100, Nashville, TN 37210 |
| Willms, Cory (615) 457-2643
Fax (615) 942-8970 Summit Property Management LLC, 209 10th Ave. S. Ste. 235, Nashville, TN 37203 |
Wolfertz, Robert (615) 256-3189
Fax (615) 254-4026 Chas. Hawkins Company, Inc. 776 Melrose Avenue Nashville TN 37211 |
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