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IREM Greater Nashville 5 Star E
News & Articles
Members may submit articles and news by email to info@iremnashville.org.
| Articles last updated: 11/7/11 |
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Candidate Spotlight:
Heather Sullivan |
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Who were your mentors and how did
they help you to mature professionally? |
My longtime mentors have been my Mom, Lillie Stokes (who believes I can do anything!) and Michael Wright from Indianapolis, IN who always encouraged me to do bigger and better things and he has a talent for projecting truth and clarity in all situations. More recently in property management I have had several people at Holladay Properties that have helped me learn the special circumstances that apply in Medical Buildings, and how to deal with them, these real estate leaders include Linda Celli, Kathy Dean, Jeff Ottman and Tom Gibson. They have each helped direct and develop me to be in my current position and I couldn't have done it without them. |
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What aspects of this profession
do
you find particularly rewarding? |
I'm a people person, so when the tenants and building owners are happy, I'm happy. I realize you can't please everyone all the time but I will just about break my neck to try... |
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| What is the most challenging aspect of your job? |
The geography, I am currently responsible, directly or indirectly, for 18 buildings in 9 states and I am a hands on person so that is difficult. I enjoy traveling to the different areas and working with so many different personalities. The challenge also keeps me engaged, when I have something "under control" I get bored. I have to say there isn't much opportunity to get bored in property management! |
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| How has being an IREM member helped your career? |
The information I've learned in the different courses definitely has given me a macro and micro perspective of the business. In some cases it reinforces what we do day to day and in others it teaches a better, or more professional way, to go about it. The CPM status is a very valuable designation in this industry and I am excited to be getting to the end of that journey. |
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As an established real estate professional, what
advice
would you give to young professionals entering this industry? |
Align yourself with a company that has a good reputation in the industry and get ready to learn a lot. I recommend that they work through IREM courses quicker than I did, with that knowledge I could have avoided a few lessons learned the hard way. |
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| What does property management look like in the future to you? |
I think the bar will continue to get raised in regard to tenant's and building owner's expectations. Tenants want more for less and we will continue to manage buildings on lean budgets while keeping everything in pristine condition. A lot is expected of property managers but the things that come easy aren't as rewarding as tough goals that we reach that proved to be attainable. |
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Tell us a funny story about
oneof your real estate experiences. |
Once an expecting couple mistakenly stopped at a Medical Office building that I managed, thinking they were at the emergency room and the baby was not going to wait for them to be re-directed. A member of our staff called the ambulance and talked through what was happening while the baby was born in a lobby chair. Luckily, we are on a hospital campus and the ambulance arrived quickly and the mother and the baby were fine. It never ceases to amaze me the crazy things that can and DO happen! |
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| Articles last updated: 1/7/11 |
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HELEN HALL, CPM®
Cassidy Turley Midwest, Inc.
Property Manager
Commercial and Industrial (Flex Buildings) Portfolio
23 years in industry
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How did you get into the real estate business?
My husband-to-be and I both worked in the same office at the Department of Justice and wanted to have something to discuss at dinner besides work! I received my Georgia Real Estate License the month before we married and started a brand new career.
Who were your mentors and how did they help you to mature professionally?
The Realtor who sold me my house when I moved to Georgia had kept in touch -- as Realtors tend to do! -- and we had lunch to discuss real estate as a profession. She became my best friend and eventually my partner when we opened our own real estate company in St. Simons Island, Georgia.
What aspects of this profession to do you find particularly rewarding?
I enjoy the variety of challenges -- no two days are ever the same. There are so many different personalities in Tenants and Owners, not to mention Contractors and Vendors and just when you think all the crises have been resolved another one pops up.
What is the most challenging aspect of your job?
The weather! I've dealt with torrential rains, flooding, tornadoes, snow and ice and they are so unpredictable. I've been fortunate that none of my building have experienced any significant damage -- knock on wood! -- but you can't let your guard down. Last winter was lots of fun and this winter appears to be shaping up for even more challenges.
How has being an IREM member helped your career?
The education associated with my CPM candidacy has been fantastic and I can't say enough about the networking opportunities at the IREM luncheon meetings and special events.
As an established real estate professional, what advice would you give to young professionals entering this industry?
Work hard and the rewards will be wonderful, not just monetarily but also in the satisfaction you have in the work you do and the people you meet.
What does property management look like in the future to you?
Fax machines were just becoming common when I entered property management and everyone questioned the legality of contracts with "fax" signatures. Now we send documents almost instantly and electronic or scanned signatures are commonplace. I can't even imagine what technology will bring our way in the next 5-10 years! Hopefully, we won't lose all of the personal aspects of the industry.
Tell us a funny story about one of your real estate experiences.
When I was in residential property management, I made an appointment with a vacating Tenant to show the property to a prospective Tenant. I spoke with the wife who indicated they would both be at work midday so anytime around then would be fine. The prospects and I rang the door bell -- just in case -- and then entered the house. Everything was fine until we opened the door to the master bedroom just as the husband walked out of the bathroom --stark naked and dripping wet! His wife didn't mention our showing to him and she didn't know that he was going to run on his lunch hour, then shower and dress to go back to work. We made a very quick exit with stuttered apologies, but I was never able to look him in the eye again!
submitted by Crystal Waller, CPM |
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"Ode to Joy, a CPM"
The endless typing
Was not in vain
The worrying and wondering almost drove me insane!
The daily checking of the IREM website
For nary a clue of my CPM plight
I typed for hours I gave it my all
Surely I've come too far to fall?
I've been in the business for so many years
How can an exam reduce me to tears?
Finally, the news that I'd hoped for, yes even prayed!
A YES on that candidate status report, my week was made!
I doubted it and checked twice for an error
Only to get home and receive a congrats letter!
The joy is real
You know how it feels
To achieve a goal and gain a win!
And look forward to receiving that CPM pin!
By Kathy Huckabay, CPM – Birmingham, AL
submitted by Crystal Waller, CPM |
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| Articles last updated: 7/21/10 |
FREE INTERNET ADVERTISING!!!
On behalf of all homeowners, LLC owners, management agencies, or individual sole proprietors in the State of Tennessee, Tennessee Housing Development Agency has provided a free website to advertise your properties. The site is TNHousingSearch.org. The greatest asset about this website is that all individuals searching for a single family home, duplex, mobile home, condo, or apartment can go to this site, find the city they wish to live in, and call the number.
One of the outstanding abilities that this site has, if for the owner to place your advertisement on hold to the public until you are ready to rent the unit again, once rented. As most of you know, THDA is known for its low income housing; whereas, persons interested in housing may have a voucher and rent subsidy is provided by the Department of Housing and Urban Development. All owners/managers have the same rights for background checks as they would for conventional, use their own lease, perform background checks, etc. This website does not have to be used for managers only wanting to rent to subsidized renters, but those with conventional properties as well. THDA does run a free criminal check prior to issuing an applicant a voucher.
After researching the rents at some of the complexes throughout Tennessee, I noticed that many would be available to have their contract rent paid through HUD. If you would like to call the website for TNHousingSearch.org, they will be glad to help you with entering information, should you need any help. Their number is toll-free at 877.428.8844.
In August of 2005 Katrina practically wiped out New Orleans, as well as other neighboring states. The government stepped in to find housing and to pay for it. It would be nice to have listings of vacancies in the state, should another disaster happen.
Please take advantage of free advertising. We send numerous people to this site every day. If you have any questions, please contact me, Cheryl Reynolds, CPM at 615.564.1193 and I will be glad to answer any questions that you may have. Download Print Version
submitted by Cheryl Reynolds, CPM, Rental Coordinator, THDA |
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Here's an extensive list of Insurance Company Hotlines to help assist with flood damage:
- Allstate Insurance Company (800) 255-7828
- American National Property & Casualty (800) 333-2860
- AIG Insurance Company (877) 638-4244
- American Superior (800) 342-2762
- Auto-Owners (888) 252-4626
- Cincinnati Insurance Company (877) 242-2544
- Cotton States (800) 457-1658
- Encompass Insuance (800) 340-3016
- Fireman's Fund (888) 347-3428
- Grange (800) 445-3030
- Hartford Insurance Company (800) 637-5410
- Liberty Mutual (800) 633-1833
- Nationwide (800) 421-3535
- Progressive (800) 776-4737
- Prudential (800) 346-3778
- Safeco Insuance (800) 332-3226
- State Farm (800) 732-5246
- St. Paul/Traveler's (800) 252-4633
- Tennessee Farm Bureau (800) 836-6327
submitted by State Farm Representative at IREM membership meeting
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